Singapore is taking a bold step towards revolutionizing its immigration processes by introducing a new “token-less clearance” program at Changi Airport. This program allows Singapore residents to clear immigration using eye and facial biometric processing instead of passports. The aim is to streamline the immigration process and provide a more convenient experience for travelers.
The program is available to all residents of Singapore, including citizens, permanent residents, and long-term pass holders. Foreigners are also eligible for the program but only when leaving Singapore. To participate, travelers must enroll their iris, facial, and fingerprint biometrics at manual immigration counters. Children under six years old are not eligible for biometric clearance and must use traditional immigration lanes.
The passport-less immigration clearance is part of Singapore’s broader “New Clearance Concept” announced earlier this year. This concept aims to modernize and automate immigration services in the country, marking a significant shift away from traditional passport checks. By early 2026, Singapore expects 95% of travelers to clear immigration via automated lanes, reducing wait times by 40%.
While some may be hesitant about biometric processing, Singapore authorities emphasize that it is crucial for strengthening border security. Biometric processing not only enhances security measures but also improves travelers’ experiences by reducing wait times. The use of biometric processing is projected to become more common in airports worldwide within the next few years, highlighting Singapore’s role as a pioneer in this field.
Singapore has also introduced other passport-less immigration clearance methods, such as self-generated QR codes for travelers at land checkpoints connecting Singapore and Malaysia. These initiatives are part of a larger effort to modernize border control procedures in response to the increasing volume of travelers. By leveraging technology and innovation, Singapore is able to manage its borders more efficiently despite the challenges posed by its aging workforce.
Singapore’s move towards passport-less immigration clearance reflects its commitment to embracing technological advancements and enhancing the overall travel experience for visitors. By streamlining processes and implementing innovative solutions, Singapore is setting a precedent for other countries to follow in the realm of border control and security.