In a world where technology is ever-evolving and becoming more integrated into our daily lives, it’s no surprise that many of us rely heavily on it to simplify our tasks and provide convenience. However, as much as we love technology when it works seamlessly, there are moments when it betrays us and causes more frustration
Airlines
Air Canada is set to launch its NDC content within Sabre in the upcoming weeks, marking a significant milestone in their distribution strategy. This move signifies the airline’s commitment to modernizing its merchandising technology and shifting away from traditional legacy GDS bookings. In a bold step towards encouraging NDC bookings, Air Canada has decided to
The luxury cruise industry is known for providing top-notch service and unforgettable experiences to its clients. However, the challenges that come with air travel can sometimes put a damper on the overall travel experience. One Sunday, a major client experienced a nightmare when their flight was canceled, and their luggage went missing at Charles De
Fiji Airways, a South Pacific airline serving 26 destinations in 15 countries and territories, has achieved a major milestone by becoming a full member of the Oneworld alliance. This move comes after the airline has been a member of the Oneworld Connect affiliate program since 2018. The integration work to transition Fiji Airways to full
American Airlines has recently introduced a commission program for New Distribution Capability (NDC) bookings, offering a 10% commission for NDC-enabled bookings of American’s Main Plus, Main Select, and Flagship Business Plus bundles. This program, although not widely publicized, has already received attention from various travel agencies, leading to speculation about its effectiveness and impact on
This summer promises to be the busiest one yet for air travelers, with the Transportation Security Administration (TSA) anticipating breaking the record for the highest number of passengers passing through airports in one day on June 28. The TSA is expecting to screen more than 3 million people on that day alone, marking it as
An ex-mechanic for a Boeing subcontractor recently made headlines after alleging that he was wrongfully terminated for raising concerns about substandard repair work on Boeing planes at a factory near Seattle. The mechanic, Richard Cuevas, claims to have witnessed questionable manufacturing and maintenance processes on multiple Boeing 787 Dreamliners, including issues with fastener attachment and
Delta has recently unveiled its first premium lounge, the Delta One Lounge, at New York’s JFK International Airport. Spanning an impressive 39,000 square feet, this lounge is situated between Concourses A and B in Terminal 4, right next to the main security checkpoint. What sets this lounge apart is its exclusivity, as it is accessible
Many travel agencies often find themselves in a frustrating situation where they receive a very large airline debit memo which amounts to a substantial financial burden, often reaching high five figures. The process of disputing these memos using ARC’s Memo Manager can be quite challenging, as most airlines tend to respond with a generic denial
The recent industrial action taken by Aer Lingus pilots has caused chaos for travelers, with hundreds of flights being canceled and the plans of tens of thousands of people being thrown into disarray. The pilots imposed “work to rule” actions, refusing to work overtime, accept changes in set rosters, or take out-of-hours management requests. The
Lufthansa Group has recently announced their plan to introduce an “environmental cost surcharge” of up to 72 euros per flight to offset the expenses associated with complying with new green regulatory rules for airlines. This move affects all tickets issued after June 26 for flights departing from January 1. The airline group cited the rationale
Qatar Airways has once again solidified its reputation as one of the best airlines in the world by winning the prestigious title of the world’s best airline at the Skytrax’s 2024 World Airline Awards. This marks the eighth time that Qatar Airways has received this esteemed honor in the 25-year history of the awards. Not
American Airlines’ decision to revise its New Distribution Capability (NDC) strategy seems to be mirroring that of its competitor, United. The airline is now taking a lighter-touch approach towards travel agencies in an attempt to win back market share. This change in strategy includes returning most content to legacy systems, withholding only basic economy fares,
Air France is set to open its sixth lounge in the United States, this time at Los Angeles International Airport, in a move that aims to provide a premium experience for its first class and business class passengers. The new 12,000-square-foot lounge is situated in the Tom Bradley International Terminal, conveniently located near the gates
The recent incident involving American Airlines and the removal of several Black passengers from a flight in Phoenix has sparked outrage and condemnation. American CEO Robert Isom expressed his disappointment in a note to staff, acknowledging that the incident was unacceptable and a clear violation of the company’s values. The passengers involved in the incident
The Federal Aviation Administration (FAA) is making moves to implement new regulations that would require public air charters to adhere to the same safety standards as large commercial airlines. Furthermore, the FAA is considering a new regulatory framework that would specifically target operators of scheduled flights that utilize aircraft with seating capacities ranging from 10
In a recent report by aviation technology company SITA, it was revealed that airlines’ baggage handling has significantly improved in 2023. The global average mishandled bag rate dropped to 6.9 bags per 1,000 passengers, a 9.2% decrease from the previous year’s rate of 7.6 per 1,000. This improvement is particularly impressive considering that passenger traffic
The U.S. Department of Transportation recently penalized Emirates Airline with a hefty fine of $1.8 million for conducting flights in restricted airspace over Baghdad in collaboration with JetBlue. The undisclosed number of flights occurred over a period spanning from December 2021 to August 2022. This violation stemmed from the fact that U.S. airlines are strictly