Southwest Airlines, a company known for its common-sense approach to air travel, recently announced significant changes to its seating policy. The decision to introduce assigned seating and premium seating options marks a departure from the airline’s longstanding tradition of open seating. This move is aimed at appealing to a broader range of consumers, as market
Airlines
Sabre’s global distribution system saw a decline of 1% year over year in air bookings in the second quarter. However, CEO Kurt Ekert pointed out that corporate travel volume at Sabre actually increased between 2% and 3% during the same period. This increase in corporate bookings is a positive sign for the company, as it
The recent regulations proposed by the Transportation Department to require airlines to enable children ages 13 and under to sit with a supervising adult free of charge marks a significant step towards ensuring family seating without any additional costs. This initiative comes as a response to the FAA Reauthorization Act and aims to alleviate the
Breeze Airways recently announced its first distribution deal with the travel management company, AmTrav. This partnership comes as a significant move for the airline to improve its reach and accessibility to customers looking to book flights through various channels. AmTrav, a prominent player in the travel management industry, ranked No. 42 on Travel Weekly’s Power
The U.S Department of Transportation Secretary, Pete Buttigieg, recently issued a warning to airlines regarding their compliance with refund requirements outlined in the FAA Reauthorization Act. In a letter addressed to the CEOs of the ten largest U.S. airlines, Buttigieg expressed concerns over the thousands of customer complaints received by the DOT in recent weeks.
During an interview on CNBC, Delta CEO Ed Bastian disclosed that the CrowdStrike outage cost the airline a staggering $500 million. This hefty price tag included compensation to customers, lost revenue, and the repercussions of more than 6,300 flight cancellations between Delta and its regional subsidiary Endeavour in the aftermath of the software update failure.
The hospitality industry is constantly evolving, with new trends and concepts emerging to cater to the changing needs of customers. One heartwarming trend that has gained popularity in recent years is the presence of dogs in hotels. This trend not only benefits the guests but also adds a unique touch to the hotel experience. Training
JetBlue recently announced a decision to delay the deliveries of 44 Airbus A321 aircraft until 2030 and beyond. This strategic move is aimed at shoring up the airline’s balance sheet and improving cash flow. Originally, these 44 planes were slated for delivery between 2025 and 2029. The deferment of these aircraft deliveries will not only
The National Association to Advance Fat Acceptance (NAAFA) is taking a stand against Southwest Airlines’ decision to transition to assigned seating. This advocacy group, which focuses on improving conditions for plus-sized travelers, is pushing for the maintenance of Southwest’s Customer of Size policy. This policy allows passengers who encroach on a second seat to pay
Spirit Airlines is set to unveil new fare bundles designed to cater to a wider range of passengers, with different options to suit varying preferences and budgets. As of August 16, customers will be able to purchase these bundles for flights starting on August 27. The aim is to provide more choices for travelers while
Discount carrier Avelo is gearing up to expand its operations beyond domestic routes to include international service starting this November. The airline is set to launch its international service from Bradley International Airport in Connecticut, adding 18 twice-weekly routes to its offerings. This expansion is facilitated by the addition of two Boeing 737NG aircraft to
United Airlines recently announced a new initiative called Kinective Media, which involves selling customer data to companies for targeted advertising throughout the travel journeys of its flyers. While United is pitching this as a way to enhance the travel experience for customers, many are concerned about the ethical implications of this move. Privacy Concerns One
Elliott Management, a prominent activist investment firm, has recently made headlines for its push to replace the board and management at Southwest Airlines. With an 11% stake in the airline, Elliott has been vocal in its criticism of Southwest’s recent initiatives, labelling them as “too little, too late.” The firm has stated that it is
American Airlines’ decision to focus solely on direct distribution channels and its subsequent failed attempt to move travel agencies towards New Distribution Capability (NDC) bookings have resulted in a staggering loss of $1.5 billion in revenue for the airline this year. The repercussions of this strategy shift can be seen in the $750 million impact
Southwest Airlines, known for its open-seating policy, is set to undergo a major transformation in 2025. The airline will be introducing assigned seating, a departure from its traditional boarding process. This change is part of a broader strategy that includes redesigning cabins to offer extra-legroom seats. Southwest aims to make approximately one-third of all seats
Southwest Airlines, known for its low-cost, common-sense approach to air travel, is making a bold move by introducing its first premium seats. CEO Bob Jordan has reassured customers that despite these changes, the airline will not lose its identity as a budget-friendly carrier. The airline recently announced plans to add extra-legroom seats to its planes
JetBlue is making significant adjustments to its route network in order to focus more on core markets. One of the key changes includes a 20% increase in seat count in New England for the upcoming winter season. This expansion will entail the introduction of service in Manchester, N.H., additional flights from Boston, and new routes
As global airline alliances such as Star Alliance, Oneworld, and SkyTeam continue to evolve, the focus is shifting towards integrating technology to enhance the overall travel experience for passengers. The goal is to make the process of booking and flying on multiple airlines as seamless and convenient as possible. One example is Oneworld CEO Nat