Airlines

The Department of Transportation’s Office of Aviation Consumer Protection has initiated an investigation into Delta’s ongoing operational issues. The DOT Secretary, Pete Buttigieg, has emphasized the importance of Delta taking care of its passengers and honoring their customer-service commitments. This investigation comes in response to the significant disruptions caused by a CrowdStrike outage on July

Korean Air has recently finalized an agreement to purchase a total of 50 new Boeing widebody aircraft. The extensive order includes a mix of different models, with 20 Boeing 777-9 aircraft, 20 Boeing 787-10s, and an option for an additional 10 of the 787-10s. This sizable investment underscores Korean Air’s commitment to expanding its long-haul

Hawaiian Airlines has recently stated in a court filing that they would have to stop all traditional GDS sales if the U.S. Department of Transportation enforces its new rule for airline fee disclosure on October 30th. This statement reflects the airline’s concerns over their ability to comply with the DOT regulation and the potential impact

The U.S. helicopter sightseeing industry has had its fair share of crashes and fatalities over the years, despite being relatively uncommon. A recent crash involving a Robinson 44 helicopter operated by Ali’I Kauai Air Tours and Charters on the northern Napali coastline of Kauai resulted in the deaths of the pilot and two passengers. This

American Airlines regional subsidiary, Piedmont, has embarked on a significant initiative to bring its aircraft out of storage after being grounded during the pandemic. As part of the revival process, Piedmont is planning to gradually pull two 50-seat Embraer E145s per month from their parking location in the southern Arizona desert until February, with the

Southwest Airlines, a company known for its common-sense approach to air travel, recently announced significant changes to its seating policy. The decision to introduce assigned seating and premium seating options marks a departure from the airline’s longstanding tradition of open seating. This move is aimed at appealing to a broader range of consumers, as market

Sabre’s global distribution system saw a decline of 1% year over year in air bookings in the second quarter. However, CEO Kurt Ekert pointed out that corporate travel volume at Sabre actually increased between 2% and 3% during the same period. This increase in corporate bookings is a positive sign for the company, as it

The recent regulations proposed by the Transportation Department to require airlines to enable children ages 13 and under to sit with a supervising adult free of charge marks a significant step towards ensuring family seating without any additional costs. This initiative comes as a response to the FAA Reauthorization Act and aims to alleviate the

Breeze Airways recently announced its first distribution deal with the travel management company, AmTrav. This partnership comes as a significant move for the airline to improve its reach and accessibility to customers looking to book flights through various channels. AmTrav, a prominent player in the travel management industry, ranked No. 42 on Travel Weekly’s Power

The U.S Department of Transportation Secretary, Pete Buttigieg, recently issued a warning to airlines regarding their compliance with refund requirements outlined in the FAA Reauthorization Act. In a letter addressed to the CEOs of the ten largest U.S. airlines, Buttigieg expressed concerns over the thousands of customer complaints received by the DOT in recent weeks.

During an interview on CNBC, Delta CEO Ed Bastian disclosed that the CrowdStrike outage cost the airline a staggering $500 million. This hefty price tag included compensation to customers, lost revenue, and the repercussions of more than 6,300 flight cancellations between Delta and its regional subsidiary Endeavour in the aftermath of the software update failure.

The hospitality industry is constantly evolving, with new trends and concepts emerging to cater to the changing needs of customers. One heartwarming trend that has gained popularity in recent years is the presence of dogs in hotels. This trend not only benefits the guests but also adds a unique touch to the hotel experience. Training

JetBlue recently announced a decision to delay the deliveries of 44 Airbus A321 aircraft until 2030 and beyond. This strategic move is aimed at shoring up the airline’s balance sheet and improving cash flow. Originally, these 44 planes were slated for delivery between 2025 and 2029. The deferment of these aircraft deliveries will not only

The National Association to Advance Fat Acceptance (NAAFA) is taking a stand against Southwest Airlines’ decision to transition to assigned seating. This advocacy group, which focuses on improving conditions for plus-sized travelers, is pushing for the maintenance of Southwest’s Customer of Size policy. This policy allows passengers who encroach on a second seat to pay

Spirit Airlines is set to unveil new fare bundles designed to cater to a wider range of passengers, with different options to suit varying preferences and budgets. As of August 16, customers will be able to purchase these bundles for flights starting on August 27. The aim is to provide more choices for travelers while

Discount carrier Avelo is gearing up to expand its operations beyond domestic routes to include international service starting this November. The airline is set to launch its international service from Bradley International Airport in Connecticut, adding 18 twice-weekly routes to its offerings. This expansion is facilitated by the addition of two Boeing 737NG aircraft to

United Airlines recently announced a new initiative called Kinective Media, which involves selling customer data to companies for targeted advertising throughout the travel journeys of its flyers. While United is pitching this as a way to enhance the travel experience for customers, many are concerned about the ethical implications of this move. Privacy Concerns One

Elliott Management, a prominent activist investment firm, has recently made headlines for its push to replace the board and management at Southwest Airlines. With an 11% stake in the airline, Elliott has been vocal in its criticism of Southwest’s recent initiatives, labelling them as “too little, too late.” The firm has stated that it is