The U.S. Department of Transportation has recently released complaint data related to the air travel industry, revealing an alarming trend in the number of submissions received in 2023. The data shows a significant increase in complaints compared to the previous year, with nearly 96,900 submissions in 2023 as opposed to more than 86,000 in 2022.
Airlines
Delta Airlines is currently considering the possibility of unbundling its forward cabin offerings, according to statements made during the airline’s second-quarter earnings call. The Delta president, Glen Hauenstein, hinted at a significant announcement that may be coming soon. This move could potentially change the way passengers experience flying with Delta, and it has sparked interest
The European Commission has officially approved the proposed acquisition of Italian flag carrier ITA Airways by Lufthansa Group. This deal, which was announced in May 2023, will allow Lufthansa Group to acquire an initial 41% stake in ITA Airways for 325 million euros, with the option to purchase the remaining shares starting in 2025. This
Regional carrier Mesa Airlines recently made the decision to furlough twelve pilots and halt training for 41 incoming pilots, signaling a potential shift in the pilot shortage that has plagued the industry since the end of the pandemic. This move comes as a direct result of hiring freezes and reductions at major carriers, who often
Alaska Airlines is set to expand its winter seasonal route network by introducing flights to the famous Colorado skiing destination of Vail. The airline will operate three-times weekly flights from both Seattle and San Diego to Vail between December 20 and March 16. These flights will be serviced by an Embraer E175 regional jet, offering
Delta Airlines recently made headlines by entering into an exclusive partnership with Riyadh Air, a Saudi carrier set to begin service in 2025. This agreement, signed in Atlanta, marks the beginning of what promises to be a significant collaboration between the two airlines. The memorandum of understanding between Delta and Riyadh Air outlines plans for
Southwest Airlines recently made a strategic move by appointing Rakesh Gangwal, a co-founder of India’s largest carrier, IndiGo, to its board of directors. This decision comes in response to pressure from the activist investor group Elliott Management, which has been critical of Southwest’s lack of board members with experience in the airline industry outside of
This summer, the airline industry is experiencing a surge in passenger numbers, setting new records for the number of customers being transported. The trade group Airlines for America (A4A) projects that U.S. carriers will ferry a whopping 271 million passengers from June through August, which is a 6% increase from last year’s already record-breaking numbers.
In response to activist investment firm Elliott Management’s aggressive tactics, the Southwest Airlines board of directors has taken decisive action by adopting a one-year rights plan, commonly referred to as a poison pill. This move is designed to thwart Elliott’s efforts to increase its ownership stake in the company, which currently stands at 11% as
The recent Air Europa flight UX045 from Madrid to Montevideo encountered severe turbulence, resulting in six passengers being hospitalized due to injuries. While the exact number of injured passengers was not disclosed by the airline, reports indicate that 30 people received medical attention at the airport, with 10 being transported to local hospitals for further
American Airlines has made a groundbreaking move towards sustainable air travel by committing to purchasing 100 hydrogen-electric engines from ZeroAvia, a British-American developer. These innovative engines are designed to power regional jets with zero in-flight emissions, apart from harmless water vapor. This strategic agreement marks a significant step towards reducing the aviation industry’s environmental impact
In a world where technology is ever-evolving and becoming more integrated into our daily lives, it’s no surprise that many of us rely heavily on it to simplify our tasks and provide convenience. However, as much as we love technology when it works seamlessly, there are moments when it betrays us and causes more frustration
Air Canada is set to launch its NDC content within Sabre in the upcoming weeks, marking a significant milestone in their distribution strategy. This move signifies the airline’s commitment to modernizing its merchandising technology and shifting away from traditional legacy GDS bookings. In a bold step towards encouraging NDC bookings, Air Canada has decided to
The luxury cruise industry is known for providing top-notch service and unforgettable experiences to its clients. However, the challenges that come with air travel can sometimes put a damper on the overall travel experience. One Sunday, a major client experienced a nightmare when their flight was canceled, and their luggage went missing at Charles De
Fiji Airways, a South Pacific airline serving 26 destinations in 15 countries and territories, has achieved a major milestone by becoming a full member of the Oneworld alliance. This move comes after the airline has been a member of the Oneworld Connect affiliate program since 2018. The integration work to transition Fiji Airways to full
American Airlines has recently introduced a commission program for New Distribution Capability (NDC) bookings, offering a 10% commission for NDC-enabled bookings of American’s Main Plus, Main Select, and Flagship Business Plus bundles. This program, although not widely publicized, has already received attention from various travel agencies, leading to speculation about its effectiveness and impact on
This summer promises to be the busiest one yet for air travelers, with the Transportation Security Administration (TSA) anticipating breaking the record for the highest number of passengers passing through airports in one day on June 28. The TSA is expecting to screen more than 3 million people on that day alone, marking it as
An ex-mechanic for a Boeing subcontractor recently made headlines after alleging that he was wrongfully terminated for raising concerns about substandard repair work on Boeing planes at a factory near Seattle. The mechanic, Richard Cuevas, claims to have witnessed questionable manufacturing and maintenance processes on multiple Boeing 787 Dreamliners, including issues with fastener attachment and