American Airlines’ decision to focus solely on direct distribution channels and its subsequent failed attempt to move travel agencies towards New Distribution Capability (NDC) bookings have resulted in a staggering loss of $1.5 billion in revenue for the airline this year. The repercussions of this strategy shift can be seen in the $750 million impact
Airlines
Southwest Airlines, known for its open-seating policy, is set to undergo a major transformation in 2025. The airline will be introducing assigned seating, a departure from its traditional boarding process. This change is part of a broader strategy that includes redesigning cabins to offer extra-legroom seats. Southwest aims to make approximately one-third of all seats
Southwest Airlines, known for its low-cost, common-sense approach to air travel, is making a bold move by introducing its first premium seats. CEO Bob Jordan has reassured customers that despite these changes, the airline will not lose its identity as a budget-friendly carrier. The airline recently announced plans to add extra-legroom seats to its planes
JetBlue is making significant adjustments to its route network in order to focus more on core markets. One of the key changes includes a 20% increase in seat count in New England for the upcoming winter season. This expansion will entail the introduction of service in Manchester, N.H., additional flights from Boston, and new routes
As global airline alliances such as Star Alliance, Oneworld, and SkyTeam continue to evolve, the focus is shifting towards integrating technology to enhance the overall travel experience for passengers. The goal is to make the process of booking and flying on multiple airlines as seamless and convenient as possible. One example is Oneworld CEO Nat
On July 24, Delta Airlines finally managed to bring its operations under control after being severely impacted by the CrowdStrike outage. The outage resulted in the disruption of numerous Microsoft Windows-based IT systems of the airline, causing chaos and delays in its services. This led to the cancellation of 50 flights on Wednesday, representing approximately
Air India has announced plans to introduce the Airbus A350-900 aircraft on two U.S. routes in the near future. The new plane will operate daily on New York JFK-Delhi flights starting from November 1st and five times per week on Newark-Delhi flights beginning January 2nd. This deployment marks an exciting addition to the airline’s fleet
Delta Airlines is currently facing significant operational difficulties that have persisted for several days, initially triggered by the CrowdStrike outage on July 19th. As of 12:30 p.m. Eastern time, the airline had canceled a total of 460 mainline flights on Tuesday, which equated to 13% of its schedule. Additionally, 21% of Delta’s schedule was plagued
Delta Airlines continued to face challenges on Monday as it grappled with the repercussions of the CrowdStrike global IT outage. The airline had to cancel over 750 mainline flights, accounting for a staggering 19% of its schedule for the day. This ongoing issue has been a major headache for Delta, with the regional subsidiary Endeavor
The introduction of Hawaiian Airlines’ SpaceX Starlink satellite WiFi has set a new standard for in-flight connectivity. As a seasoned traveler, I had the opportunity to test this cutting-edge technology on a recent flight from San Diego to Maui. Unlike traditional in-flight WiFi services that are often slow, unreliable, and limited, Hawaiian Airlines’ Starlink service
The recent widespread technology outage that occurred on Friday had significant impacts on various industries around the world. One of the most affected sectors was the airline industry. Reports indicate that more than 300 flights were delayed, and over 100 flights were canceled at major airports in the New York city area, including JFK, LaGuardia,
On Friday, by 3:30 p.m. Eastern time, airlines had canceled nearly 2,500 flights in the U.S. due to a global technology outage. The outage, caused by a recent update undertaken by cybersecurity firm CrowdStrike, affected Microsoft Windows users. This led to a domino effect, impacting airlines worldwide, resulting in over 4,000 cancellations globally. It is
When faced with a situation where your flight has been disrupted due to a global technology outage, it is important to have a clear understanding of your travel insurance policy. Different policies offer different levels of coverage, such as travel delay or missed connection coverage. Before filing a claim, carefully review your plan to determine
The European safety authority EASA has finally certified the Airbus A321XLR after a rigorous five-year process. This raises concerns about the efficiency and speed of the certification process. Five years is a long time to certify an aircraft, especially given the advancements in technology and processes in the aviation industry. It is important for regulatory
Alaska Airlines has recently announced plans to increase the number of first-class seats on Boeing 737-800 aircraft and its Premium Class extra-legroom seats on 737-900ER and 737-9 Max planes. This decision comes as premium products continue to outperform coach seats across the airline industry. With a reported year-over-year revenue increase of 8% for first class
United Airlines faced a shrinking profit margin in the second quarter due to industrywide domestic overcapacity driving down fares and leading to more empty seats on aircraft. The financial challenges faced by discount U.S. carriers played a significant role in this decline. United executives expressed confidence that the situation would improve in mid-August as airlines
Spirit Airlines is facing challenges in the second quarter as it anticipates worse-than-expected results. The airline now expects an adjusted operating loss between $160 million and $173 million, which is higher than the initial guidance provided in early May. Additionally, the operating margin is projected to be between minus-12.5% and minus-13.5%, indicating a significant decline
American Airlines’ AAdvantage Business program has recently made a significant change by awarding miles and loyalty points for bookings made via travel agencies. This change, implemented on July 16, reverses American’s previous policy of only rewarding AAdvantage Business participants for direct bookings. This marks a shift in their strategy since last October when American rebranded