Unclaimed Baggage, a store that acquires lost items from airlines, recently released its “Found Report: A Look Inside America’s Lost Luggage,” showcasing some of the most bizarre discoveries in 2023. From live snakes to a mounted ram head, the list is nothing short of eclectic. CEO Bryan Owens described the report as a fun way to showcase common, expensive, and peculiar items found in lost luggage.
The roots of Unclaimed Baggage date back to 1970, when founder Doyle Owens purchased unwanted bags from a local bus company. What started as a small venture in Alabama has now grown into a retail store spanning an entire city block. With over 250 employees, the company continues to attract visitors from all over the world, drawn by the allure of discovering hidden treasures.
The appeal of Unclaimed Baggage lies in the thrill of discovery. Customers flock to the store in search of unique items at discounted prices, ranging from clothes to luxury watches. Despite the rush for bargains, the company aims to deter resellers and instead provide genuine deals to its patrons. With a diverse array of items on offer, from electronics to fine jewelry, there’s something for every type of shopper.
The Art of Authentication
Authentication plays a crucial role in Unclaimed Baggage’s operations. From identifying high-end brands like Louis Vuitton to ensuring the legitimacy of gemstones, the company treats each item like a treasure waiting to be unearthed. The meticulous process of verifying the origins of lost items adds an element of intrigue akin to an archaeological dig.
While most lost items find new homes at Unclaimed Baggage, some lucky possessions are reunited with their original owners. Stories of lost boots being rediscovered or priceless sport coats finding their way back to rightful owners add a heartwarming touch to the business. Despite occasional claims from travelers insisting on the ownership of items in the store, the company maintains a thorough search process before showcasing items for sale.
According to SITA’s Baggage IT Insights 2023 report, for every 1,000 passengers, 7.6 bags are mishandled. The majority of these misplaced bags are eventually returned to their owners, highlighting the efforts made by airlines to reunite passengers with their belongings. To minimize the risk of lost luggage, travelers are advised to use durable luggage tags and include contact information inside their suitcases.
Unclaimed Baggage offers a glimpse into the mysterious world of lost luggage, where the ordinary coexists with the extraordinary. With a vast array of items waiting to be discovered, the store continues to captivate visitors with its unique offerings and stories of lost and found treasures.